Frequently asked questions

Our products are made from high-quality, sustainably sourced botanicals and essential oils. We avoid harsh chemicals and focus on clean, effective skincare for all skin types — proudly formulated and crafted in our EU-certified facility in Latvia.

Yes. All BelleVie products are Ecocert certified, vegan, and cruelty-free, ensuring they meet the highest standards for safety, sustainability, and ethical beauty.

Vegan means no animal-derived ingredients were used in the product. Cruelty-free means no animal testing was involved at any stage. BelleVie products are proudly both.

Each product page includes detailed descriptions, ingredient highlights, and skin-type recommendations. You can also contact our support team for personalised guidance before ordering.

Most BelleVie products are formulated to be gentle on sensitive skin. We avoid harsh sulfates, parabens, and artificial fragrances. Always check the full ingredient list on the product page and patch test before use if you have known sensitivities.

For best results, most skincare products should be restocked every 2–3 months depending on usage. Always check the expiration date and store products in a cool, dry place to maintain quality.

Most orders ship within 24–48 hours. You'll receive a tracking link once your order is dispatched. Delivery times: USA 2–5 days, Europe 2–9 days. International orders may take longer depending on location and customs processing.

Yes — we offer FREE SHIPPING on orders over $100 (USA) or €85 (Europe). We have dedicated fulfilment centres in both the USA and Europe, so no customs fees for local orders.

Yes, we deliver worldwide so you can enjoy BelleVie's organic skincare no matter where you are. International shipping rates are calculated at checkout.

If a product does not meet your expectations, contact us within the return window. We offer simple exchanges or full refunds following our return policy — no questions asked.

Your privacy and security are our priority. We use encrypted checkout and trusted payment gateways including Visa, MasterCard, Apple Pay, and Google Pay for safe transactions.

Yes. Our Weekly Deals and Special Offers feature exclusive discounts on select collections, so you can enjoy more value while shopping your favourite products. Subscribe to our newsletter to be the first to know about new collections and exclusive offers.